Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, including:

• Contact information, such as your name, email address, phone number, and company name.
• Inquiry information, such as the content of messages, project requirements, business needs, or other information you choose to provide through our contact forms or communications.
• Business communications, including information provided through email, meetings, proposals, or other interactions with Vectorium Labs.

We may also automatically collect limited technical information when you use our website, such as:

• IP address;
• browser and device type;
• operating system;
• pages visited;
• referring website;
• date and time of access; and
• website usage and diagnostic information.

This information may be collected through server logs, cookies, analytics tools, or similar technologies where used.

2. How We Use Information

We may use personal information to:

• Respond to inquiries and requests.
• Understand your business, project, or technical requirements.
• Communicate about potential or existing engagements.
• Prepare proposals, estimates, or project recommendations.
• Provide and manage our services.
• Operate, maintain, secure, and improve our website.
• Analyze website performance and usage.
• Prevent fraud, abuse, security incidents, or other harmful activity.
• Maintain appropriate business and administrative records.
• Comply with applicable legal and regulatory obligations.

We use personal information only for legitimate business purposes or other purposes permitted by applicable law.

3. Legal Bases for Processing

Where laws such as the GDPR or UK GDPR apply, we may process personal information based on one or more of the following:

• Your consent, where consent is required.
• Steps taken at your request before entering into a contract, such as reviewing a project inquiry or preparing a proposal.
• Performance of a contract with you or your organization.
• Our legitimate interests, such as responding to business inquiries, operating our website, improving our services, and protecting our systems.
• Compliance with legal obligations.

Applicable European privacy rules require organizations to explain the purposes and legal basis for processing personal data.

4. How We Share Information

We may disclose personal information to service providers that help us operate our business, such as providers of:

• website hosting and infrastructure;
• email and business communications;
• customer relationship management;
• analytics and website monitoring;
• cloud services;
• cybersecurity and fraud prevention; and
• professional services such as legal, accounting, or compliance support.

These providers may process information only as necessary to provide services to us and subject to applicable contractual and legal requirements.

We may also disclose information when reasonably necessary to:

• comply with applicable law, legal process, or government requests;
• protect the rights, safety, or property of Vectorium Labs or others;
• investigate security incidents, fraud, or misuse; or
• support a merger, acquisition, financing, restructuring, or transfer of all or part of our business.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to provide website functionality, remember preferences, understand website performance, and maintain security.

Where required by applicable law, we will request permission before using non-essential cookies or similar technologies.

You may also be able to control cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• respond to and manage inquiries;
• maintain business and project records;
• provide services;
• resolve disputes;
• enforce agreements; and
• meet legal, accounting, security, or compliance requirements.

Retention periods may vary depending on the nature of the information and our relationship with you.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or information-storage system can be guaranteed to be completely secure.

The FTC recommends that businesses limit collection to information they need, protect retained information, and dispose of information appropriately.

8. International Data Transfers

Vectorium Labs may work with team members, service providers, or infrastructure located in different countries.

As a result, personal information may be processed outside the country where you are located. Where applicable law requires additional protections for international transfers, we will use appropriate safeguards.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of certain personal information;
• request restriction of certain processing;
• object to certain processing;
• request portability of certain personal information;
• withdraw consent where processing is based on consent; and
• lodge a complaint with an applicable data protection authority.

European privacy law, for example, provides rights including access, correction, deletion, restriction, portability, and objection.

To exercise a privacy right, contact us using the information below. We may need to verify your identity before completing certain requests.

10. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Where applicable, these rights may include requesting information about personal information collected or disclosed, requesting correction or deletion, and opting out of certain uses or disclosures of personal information.

California law, for businesses to which the CCPA applies, provides rights including access/knowledge, deletion, correction, opt-out rights, limitation rights in certain circumstances, and non-discrimination for exercising privacy rights.

Vectorium Labs will honor applicable privacy rights as required by law.

11. Children's Privacy

Our website and services are intended for businesses and professionals and are not directed to children.

We do not knowingly collect personal information from children through this website. If we learn that personal information from a child has been collected inappropriately, we will take reasonable steps to delete it.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Vectorium Labs is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.

When we make material changes, we will update the Effective Date shown at the top of this page and provide additional notice where required.